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Whelp Features

Whelp Features. Whelp is an AI-based omnichannel shared inbox and CRM platform designed to streamline customer communication through various channels such as Voice, Email, Live Chat, SMS, and WhatsApp. It allows businesses to consolidate all customer interactions and data in one place, providing a unified customer view. With advanced reporting and analytics, businesses can track their performance and optimize their operations.

Whelp's Core Features

Omnichannel customer support over various channels (Voice, Email, Live Chat, SMS, WhatsApp)

Unified customer view and AI-powered automations

Consolidation of customer conversations in one inbox

Advanced reporting for performance analysis

Customizable communication campaigns with bulk messaging

Drag-and-drop chatbot builder for 24/7 customer service

Security-first approach with advanced encryption and access controls

Team collaboration and communication across channels

Integration capabilities with other tools and platforms

Whelp's Use Cases

Improving customer support and service through seamless communication on multiple channels

Streamlining workflow and managing customer inquiries and concerns efficiently

Analyzing performance and optimizing business operations

Customizing and automating communication campaigns for outreach and promotion

Designing and deploying chatbots for 24/7 customer service and quick responses

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