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Viable Features

Viable's Core Features

AI-driven analysis of unstructured qualitative data

Elimination of spreadsheets for data analysis

Weekly reports of the most important feedback themes

No spreadsheets or SQL queries required

Analysis of various data sources including sales call transcripts, customer support tickets, market research, and employee surveys

Metadata-based analysis for deeper understanding of customer traits and preferences

Highly secure data management with SOC 2 Type 2 certification

Viable's Use Cases

Product Management: Ship products your customers love faster by leveraging customer feedback

Customer Experience: Use customer feedback to deliver exceptional experiences

Customer Research: Organize research data and insights in one place

Marketing Insights: Launch stronger messaging with deep audience insights

Employee Engagement: Boost workplace satisfaction by decoding employee feedback

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