FAQ from Ushur
What is Ushur's primary focus?
Which industries does Ushur serve?
What is the Agentic Experience Framework?
How does Ushur ensure data security and compliance?
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FAQ from Ushur
What is Ushur?
Ushur is a Customer Experience Automation™ Company that leverages AI-powered automation to enhance customer engagement, streamline workflows, and improve service through personalized interactions and integrations. It offers an Agentic Experience Framework that transforms customer engagement from structured workflows to intelligent, autonomous orchestration, providing proactive self-service and frictionless journeys. Ushur's platform is designed for highly regulated industries like healthcare, insurance, and financial services, helping them meet service demands, modernize operations, and connect with millions of customers securely and compliantly across various channels.
How to use Ushur?
Businesses use Ushur to deploy AI Agents, automate workflows and business processes, and deliver seamless, compliant, and personalized customer engagement at scale. This is achieved by leveraging Ushur's platform across various channels such as web, email, SMS & messaging, and app-like experiences (Invisible App, Ushur Hub), integrating with existing systems to streamline operations and exceed customer expectations.
What is Ushur's primary focus?
Ushur is a Customer Experience Automation™ Company focused on using AI-powered automation to boost engagement, streamline workflows, and enhance service with personalized interactions and integrations, particularly for regulated industries.
Which industries does Ushur serve?
Ushur primarily serves highly regulated industries such as Healthcare, Insurance, and Financial Services, along with cross-industry use cases.
What is the Agentic Experience Framework?
The Agentic Experience Framework is Ushur's approach to redefining customer engagement, shifting from structured workflows to intelligent, autonomous orchestration, enabling proactive self-service and frictionless journeys.
How does Ushur ensure data security and compliance?
Ushur is built with comprehensive security, ensuring data and communications are secure and private. It holds certifications and meets compliance standards for highly regulated industries, including HITRUST r2 Recertification.