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Unthread - AI Support in Slack Features

Unthread - AI Support in Slack Features. Unthread is a support automation tool that helps companies provide customer support directly within Slack. It offers features such as tracking conversations in shared channels, managing emails in Slack, live in-app chat, AI-powered support automation, and integrations with existing tools.

Unthread - AI Support in Slack's Core Features

Track conversations in shared channels with customers

Manage emails from an inbox in Slack

Chat with customers live on your website through Slack

Automate support responses and insights with AI

Integration with existing tools

Unthread - AI Support in Slack's Use Cases

Fintech companies can use Unthread to increase transparency and reduce risk by communicating with customers instantly in Slack.

Infrastructure SaaS providers can provide top-tier support for critical customer infrastructure using Unthread.

HR Tech companies can stay on top of critical customer requests by managing tickets in Slack with Unthread.

Agencies can build closer relationships with their customers by using Unthread for direct communication.

Open-source projects can grow their communities by leveraging Unthread's Slack support workspace.

Productivity tools can gather faster feedback by creating shared channels with customers using Unthread.

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