FAQ from Unless
What is Unless?
A conversational AI platform for regulated industries
How to use Unless?
1. Submit your website or documents as source material for AI trainingn2. Configure a conversation channel with component templates or custom componentsn3. Design and deploy the AI component into your product interfacen4. Monitor and analyze customer interactions
How does Unless work?
Unless acts as a human-like interface between your organizational knowledge and user channels. It uses Large Language Models to communicate knowledge through CRM apps, messaging tools, and web components.
Do I need technical skills to use Unless?
No, the platform is self-service and designed for non-technical staff. Onboarding training is available to help you get started.
Is the Unless AI unbiased?
Yes, the AI responses depend solely on the sources used to train it, eliminating external bias.
How does Unless ensure data privacy?
Unless has built-in privacy safeguards that prevent personal data leakage. Personally Identifiable Information is stored in a protected facility, and the AI model is trained with anonymized labels.
Why is Unless better than other solutions?
Unless provides extensive features, security, and privacy measures for larger organizations, while offering scalability and instant AI feature delivery. It bridges the gap between start-ups and custom projects.