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Thunai Frequently Asked Questions

FAQ from Thunai

What exactly does Thunai do?

What makes Thunai different from other enterprise search solutions?

How does Thunai handle sensitive customer data?

Do you offer on-premises deployment options?

How can Thunai help in customer support automation?

FAQ from Thunai

What is Thunai?

Thunai is an Agentic AI Platform with a self-learning brain that transforms an organization's scattered knowledge (including documents, videos, slides, transcripts, audio, links, and chats) into smart AI agents. These agents are designed to handle calls, chats, emails, and tasks, automating support, sales, and marketing processes. Thunai helps centralize information, organize thoughts, and assist in decision-making, turning organizational chaos into clarity. It enables the deployment of agents for various functions such as ticketing, content generation, scheduling, and lead generation.

How to use Thunai?

To use Thunai, users upload their organizational knowledge, including documents, videos, slides, transcripts, audio, links, and chats. Thunai's AI brain processes this information to create and deploy AI agents. These agents then act, respond, and automate tasks instantly across sales, support, and marketing, requiring no scripts or extensive training for immediate results.

What exactly does Thunai do?

Thunai is your AI-powered companion that helps organize your thoughts, centralize scattered information, and assist in decision-making. Whether you're running a team or working solo, Thunai turns chaos into clarity.

What makes Thunai different from other enterprise search solutions?

Thunai differentiates itself through its advanced AI-powered understanding, proactive insights, and workflow automation capabilities beyond simple keyword search.

How does Thunai handle sensitive customer data?

Thunai employs robust security measures, including encryption and access controls, and adheres to relevant data privacy regulations.

Do you offer on-premises deployment options?

Yes, Thunai provides on-premises deployment for organizations with strict data security and compliance requirements.

How can Thunai help in customer support automation?

Thunai can automate support by providing agents with quick access to relevant information, suggesting answers, and potentially automating responses for common and even complex queries.

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