Best ticket management Tools

AI-powered IT help desk for streamlined support in Slack.

AI-powered ticket summarization and customer reply enhancement

Chrome extension to access automation

AI assistant for IT Technicians using ConnectWise

Unthread is a support automation tool that helps companies provide customer support directly within Slack. It offers features such as tracking conversations in shared channels, managing emails in Slack, live in-app chat, AI-powered support automation, and integrations with existing tools.

Typewise is an AI Communication Assistant that helps customer service and sales teams improve their productivity and efficiency. It offers features such as text prediction, auto-completion of sentences, auto-generated responses, autocorrect and grammar check, and a custom AI language model. It also provides quality control and analytics, multi-language support, and instant setup with zero development effort.

DeskFlow is an employee experience platform powered by AI. It serves as an employee experience assistant using conversational AI for mid-sized organizations. It is trained on internal knowledge base and integrates with HRIS and ITSM to handle repetitive help desk tasks faster and improve productivity.

Support AI SaaS is the ONLY ticket management tool that makes it easy for you to manage support tickets smoothly. You and your team can access your clients’ tickets, respond to them, and resolve them – in a few clicks.

Instadesk is a full-scene intelligent marketing service brand created by ZKJ, providing a variety of conversational AI products, such as AI chatbot/intelligent outbound calling and AI chatbot.

BotDistrikt is a user experience-focused chatbot builder for startups and enterprises. It is a complete chatbot solution that allows businesses to design virtual personalities for their customers to engage with. With BotDistrikt, you can track clicks, impressions, funnels, and other data points to make conversations and convert. It also offers features like lead qualification, drip campaigns, and data-driven insights.