Best conversation analytics Tools

Automated testing and call review platform for AI voice agents.

ioni.ai is a personal AI chatbot solution for customer support. It automates and speeds up the work of customer support teams by using the latest AI technology to generate auto-responses. It offers features such as AI Assistant, AI Chatbot, AI Search, AI Widget Builder, Conversations Analytics, and Chatbot to Human transfer.

Symbl.ai is a Conversation Intelligence Platform for Enterprises that empowers employees with real-time engagement, predictive experiences, and continuous learning during virtual conversations.

Fireflies.ai is an AI-powered notetaking tool that uses generative AI to transcribe, summarize, analyze and search voice conversations in meetings. It integrates with various video-conferencing platforms such as Zoom, Google Meet, Microsoft Teams, and Webex, allowing users to capture meeting transcripts, generate summaries, and extract valuable insights from their meetings.