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Symbl.ai Features

Symbl.ai's Core Features

Real-time engagement and predictive experiences

Continuous learning during virtual conversations

Trackers and summarization

Transcription and conversation analytics

Integration with various communication channels

Developer-friendly APIs

Enterprise-grade security

Symbl.ai's Use Cases

Sales Intelligence: Drive outcome-driven conversations, handle objections, and engage decision makers during virtual sales meetings.

Customer Service Intelligence: Empower contact center agents with real-time assist apps, sentiment analysis, and automated summaries to enhance productivity and improve customer experience.

HR Intelligence: Provide HR managers with real-time interview coaching, performance review summaries, and automated compliance to improve recruitment and employee retention.

Meeting Intelligence: Accelerate meeting output with real-time transcriptions and key topics to generate action items and workflows, enhancing attendee productivity.

Communications Intelligence: Enable intelligent interactions between employees and customers with AI-powered call progress analysis, topic analysis, and automated summaries to increase productivity and improve customer engagement.

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