FAQ from SupportGuy
What is SupportGuy?
SupportGuy is a customer support platform powered by ChatGPT, an AI chatbot, which revolutionizes customer support by efficiently handling customer queries 24/7.
How to use SupportGuy?
To use SupportGuy, follow these simple steps: 1. Set up the chatbot by adding data from various sources like a website, links, or PDF documents. 2. Add the SupportGuy Slack bot to your workspace. 3. Access the bot using the /supportguy command in Slack to get helpful information in real-time.
How can I use SupportGuy?
To use SupportGuy, simply set up the chatbot by adding relevant data, integrate it with your Slack workspace, and access it using the /supportguy command.
What are the core features of SupportGuy?
SupportGuy offers an AI-powered chatbot, integration with Slack, quick setup, the ability to add knowledge from various sources, and 10x faster query resolution.
In what use cases can SupportGuy be applied?
SupportGuy can be used for customer support in businesses, handling customer queries, improving customer satisfaction, and streamlining support processes.
What are the pricing options for SupportGuy?
SupportGuy offers free, hobby, standard, and premium pricing plans with varying message limits, chatbot allowances, knowledge limits, and document upload capabilities. The prices range from $0 to $950 per year.