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Solvea Features

Solvea's Core Features

AI-powered 24/7 multilingual customer support

Autonomous self-training from human agent workflows

One-click integration with existing platforms (Shopify, Zendesk, Intercom)

High accuracy on complex queries (90%)

Ability to handle thousands of concurrent conversations

Enterprise-grade security and compliance (ISO 27001:2022, U.S. data protection laws)

Pre-trained industry-specific AI experts

Intelligent compliance with platform rules

Real-time pre-sales recommendations

Automated post-sales issue resolution

Customer inquiry analysis for brand insights

Solvea's Use Cases

Automating customer support for FAQs, order inquiries, and account information.

Providing 24/7 multilingual support to global customers.

Generating pre-sales recommendations to increase conversion rates.

Automatically resolving post-sales issues like refunds and exchanges.

Analyzing customer inquiries to identify recurring product or service issues.

Routing complex tickets to human agents and escalating critical cases.

Ensuring compliance with platform-specific service regulations.

FAQ from Solvea

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