FAQ from SocialHub.AI
What is SocialHub.AI?
SocialHub.AI is an AI-native marketing cloud platform that combines innovative technologies such as Cloud-Native, AI-Agents, and Web3. It integrates Customer Relationship Management (CRM), Customer Data Platform (CDP), and Marketing Automation (MA) to help brands build omni-channel consumer operation capabilities.
How to use SocialHub.AI?
To use SocialHub.AI, brands can leverage its AI capabilities to automate and personalize interactive conversations across multiple channels such as AI Call, WhatsApp Messenger, and EDM. The platform offers AI-Agents for customer journey management, allowing businesses to engage with customers in a scalable and cost-effective manner. With real-time CDP, brands can integrate localized systems to collect data across omni-channel and create customer labels and comprehensive 360° customer profiles. The platform also provides a large-scale CRM with cloud-native distributed architecture, enabling insight into the entire life cycle of members and mining member value. Additionally, SocialHub.AI offers data-driven marketing automation with a drag-and-drop canvas for quick configuration and push marketing rules. It can generate personalized content messages using AI and seamlessly integrate with over 50 channels through Open Data API.
What certifications does SocialHub.AI have for data security?
SocialHub.AI has passed international data security certifications, including US SOC2, EU GDPR privacy protection certification, ICAS management system certification, IAF/CNAS quality management system dual certification, and ISO9001 certification.
How many members has SocialHub.AI helped manage?
SocialHub.AI has helped hundreds of top global brands manage more than 300 million members.
What do customers say about SocialHub.AI?
"Social Hub.AI is a brand new marketing cloud product, which can improve the efficiency and effectiveness of digital marketing and broaden the ability boundary of marketers." - Bill Huang, CEO of Techsun