Home Smith.ai Smith.ai Features

Smith.ai Features

Smith.ai's Core Features

AI Receptionist (AI-first answering & intake)

Virtual Receptionists (Human-first answering, intake & scheduling)

Outreach Campaigns (Outbound sales, service & support)

AI Powered Web Chat (AI + Staffed chat, SMS & social messaging)

24/7 call coverage

Lead screening, qualification & intake

Appointment booking

CRM integration

Call recording & transcriptions

Bilingual answering (Spanish)

Payment collection

Smith.ai's Use Cases

Converting callers to clients and booking jobs 24/7 for home services businesses.

Handling new client intake, scheduling consultations, and routing existing clients to attorneys for law firms.

Supporting sales with 24/7 chat and improving speed to lead for various businesses.

Reducing missed calls and voicemails to prevent loss of potential clients.

Automating CRM updates and triaging maintenance requests for property management.

Managing customer inquiries and scheduling tours for available units.

Providing after-hours answering and escalating emergencies to human agents.

FAQ from Smith.ai

How does the money-back guarantee work?

Do I have to sign a contract?

Can I change my plan?

Do you count wrong numbers or spam towards my quota?

Why do you bill by the call?

What if I don’t need 24/7 answering?

I have staff. Will they each need separate accounts?

Do you offer discounted plans?

Related AI tools