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Re:amaze Features

Re:amaze's Core Features

Inbox: Shared inbox helpdesk for all your support channels.

Chat: Live chat with automated messaging, chatbots, and video calls for your website or web app.

Chatbots: Automate every business opportunity with pre-built and custom chatbots.

Push Campaigns: Increase re-engagement and boost sales with targeted push notification campaigns.

AI: Leverage the power of AI to help you respond, create, and summarize.

FAQ: Customizable and embeddable FAQ center to help customers help themselves.

Status Page: Keep customers informed by alerting them when there’s an incident or outage.

Live: Get more sales with real-time customer activity monitoring and personal messages.

Re:amaze's Use Cases

Consolidate support channels and respond faster

Attract and convert more customers using modern chat features

Know your customers and empower your team with real-time customer data

Educate customers with built-in help centers and FAQs

Impress customers with advanced features like Cues, Contact Forms, Satisfaction Surveys, Workflows, Quick Answers, Tags, Role Permissions, Peek, Team Presence, Office Hours, Reporting, and Multibrand

Stay connected with customers on the go using Re:amaze Mobile

Integrate with favorite apps for seamless workflow

FAQ from Re:amaze

What is Re:amaze?

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

How to use Re:amaze?

To use Re:amaze, sign up for a free account and start exploring its features. Consolidate all your customer support channels, automate common tasks, manage multiple businesses in one place, chat with customers in real-time, monitor customer activity, and educate customers with built-in help centers and FAQs.

How do I sign up for Re:amaze?

To sign up for Re:amaze, go to their website and click on the 'Sign Up' button. You can sign up with your email or using Google or Microsoft accounts.

What are the core features of Re:amaze?

The core features of Re:amaze include a shared inbox helpdesk, live chat with automated messaging and video calls, chatbots for automation, push campaigns for re-engagement, AI capabilities, customizable FAQ center, status page for incident alerts, and real-time customer activity monitoring.

Can I manage multiple businesses with Re:amaze?

Yes, Re:amaze allows you to easily manage customer conversations from multiple storefronts or websites, providing a seamless helpdesk experience.

Does Re:amaze have a mobile app?

Yes, Re:amaze has mobile apps available for both iOS and Android devices, allowing you to stay connected with your customers on the go.

Can I integrate Re:amaze with other apps?

Yes, Re:amaze offers integrations with popular apps, allowing you to keep your team running in sync and on point.

How can Re:amaze help me educate my customers?

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