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RCMX Frequently Asked Questions

FAQ from RCMX

What is RCMX?

RCMX is a widget for e-commerce websites that increases conversion rates. It helps users find exactly what they are looking for, reducing the time spent navigating through pages.

How to use RCMX?

1. Obtain relevant information from your users by asking them simple questions.2. Analyze their responses using RCMX's automated tool to generate the necessary filters and product features.3. Show them a selection of the most relevant products based on their search criteria.4. Users can then explore each product in detail and make informed purchasing decisions.

How is the questionnaire created?

Experts in the industry create the questionnaire in collaboration with the store. The questions are carefully selected to gather the most relevant information and adjust the filters.

How are the product assortments compiled?

Each question in the questionnaire is supported by preprogrammed logic. Products are included in the assortment based on relevant attributes and user inputs, designed specifically for each product category.

Where do you get the data for the products in the store?

RCMX can connect to product feeds from marketplaces or aggregators, or use data from the online store. This ensures that the assortments only display relevant prices and include products in stock.

What if there is no product attribute data on my website?

RCMX algorithms have comprehensive knowledge about products in selected categories. Data is collected from multiple sources, so even if the store lacks certain data, RCMX can still offer relevant selections to user requests.

What if there is no suitable product?

In cases where user requests are highly specific, RCMX displays products that match the most important criteria or relevant attributes, excluding less important ones. If no matching products are found, RCMX shows the best-selling products based on sales history.

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