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Question Base Features

Question Base's Core Features

Instant answers to agents in Slack

Human verified information

Reduced dependencies on team leads or technical talent

Question Base's Use Cases

Question Base helps customer support teams by giving support agents instant answers to their questions, reducing their dependency on team leads and enabling them to close tickets faster.

For sales teams, Question Base provides all the technical and product knowledge they need to close deals without relying on technical talent. This empowers salespeople to have more meaningful conversations with potential customers.

In customer success, Question Base enables teams to standardize onboarding and upselling practices across the company by turning best practices into company-wide practice. This ensures consistent and effective customer onboarding and success.

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