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What is Pivony Voice of Customer Analytics Platform?
Pivony is an Omni-channel Voice of Customer Analytics Platform that utilizes Neural Language Understanding to provide continuous insights from consumer reviews across multiple channels. It helps businesses understand their customers better and improve customer experience.
How to use Pivony Voice of Customer Analytics Platform?
To use Pivony, start by booking a demo to explore its features and benefits. Once onboard, create a dashboard to capture customer retention areas and opportunities. Use the platform’s AI-generated topics to detect trends and observe anomalies related to your industry. Turn insights into key performance indicators (KPIs) and track them over time. Collaborate with your team by creating teams and sharing insights, dashboards, and KPIs. Store and present insights through customized reports. Analyze specific keywords, products, or brands to gain deeper understanding. Access support and resources when needed.
Pivony Voice of Customer Analytics Platform’s Core Features
Omni-channel Voice of Customer Analytics
Neural Language Understanding
Dashboard creation for capturing customer retention areas and opportunities
AI-generated topics for trend analysis
Custom topics creation
Tracking custom topics as KPIs
Team collaboration and sharing of insights
Generation of customized reports
Analyzing specific keywords, products, or brands
Access to support and resources
Pivony Voice of Customer Analytics Platform’s Use Cases
Customer Experience analysis
Brand Reputation analysis
Competitor analysis
Market research
Campaign strategy
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Pivony Voice of Customer Analytics Platform Support Email & Customer service contact & Refund contact etc.
Here is the Pivony Voice of Customer Analytics Platform support email for customer service: [email protected] . More Contact, visit the contact us page(https://www.pivony.com/contact-us)
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Pivony Voice of Customer Analytics Platform Company
Pivony Voice of Customer Analytics Platform Company name: Pivony .
Pivony Voice of Customer Analytics Platform Company address: 2093 Philadelphia Pike #4590 Claymont, DE 19703, United States,Trakya Teknopark Edirne, Türkiye,International Incubation Center, Yesilkoy, Istanbul,Turkiye.
More about Pivony Voice of Customer Analytics Platform, Please visit the about us page(https://www.pivony.com/about-us).
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Pivony Voice of Customer Analytics Platform Login
Pivony Voice of Customer Analytics Platform Login Link: https://app.pivony.com/login
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Pivony Voice of Customer Analytics Platform Facebook
Pivony Voice of Customer Analytics Platform Facebook Link: https://www.pivony.com/facebook
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Pivony Voice of Customer Analytics Platform Linkedin
Pivony Voice of Customer Analytics Platform Linkedin Link: https://www.pivony.com/linkedin
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Pivony Voice of Customer Analytics Platform Instagram
Pivony Voice of Customer Analytics Platform Instagram Link: https://www.pivony.com/instagram
FAQ from Pivony Voice of Customer Analytics Platform
What is Pivony Voice of Customer Analytics Platform?
Pivony is an Omni-channel Voice of Customer Analytics Platform that utilizes Neural Language Understanding to provide continuous insights from consumer reviews across multiple channels. It helps businesses understand their customers better and improve customer experience.
How to use Pivony Voice of Customer Analytics Platform?
To use Pivony, start by booking a demo to explore its features and benefits. Once onboard, create a dashboard to capture customer retention areas and opportunities. Use the platform's AI-generated topics to detect trends and observe anomalies related to your industry. Turn insights into key performance indicators (KPIs) and track them over time. Collaborate with your team by creating teams and sharing insights, dashboards, and KPIs. Store and present insights through customized reports. Analyze specific keywords, products, or brands to gain deeper understanding. Access support and resources when needed.
How can Pivony help businesses?
Pivony helps businesses by providing continuous insights from consumer reviews across multiple channels. It enables businesses to understand customer experience, analyze brand reputation, conduct competitor analysis, perform market research, and optimize campaign strategies.
How long does it take to set up Pivony?
With Pivony's adaptive learning feature and tailor-made dashboards, you can start capturing social insights in less than 30 minutes.
What integration options are available with Pivony?
Pivony offers integrations with various third-party applications to drive value. You can explore the different integration options available to enhance your analytics capabilities.
How can I access support?
Pivony provides a Knowledge Center, videos, tutorials, and the assistance of Pivony Insight Managers to help you make the most out of the platform.