AI Directory : AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
What is Permut?
Permut is a complete platform designed to build AI agents that engage customers, collect feedback, and drive growth across various channels such as WhatsApp, SMS, and Web. It aims to boost retention, prevent poor experiences, and unlock real-time insights at scale. The platform provides AI agents for customer listening and feedback collection, tailored to deliver value across multiple industries including retail, e-commerce, travel, hospitality, health, wellness, fitness, and entertainment. Permut's AI agents are secure, intelligent, scalable, powered by multiple AI models, learn and improve over time, and are built on proprietary knowledge bases. They offer seamless integrations with CRM, POS, and other data sources, and are omnichannel by design. Permut facilitates richer feedback collection for metrics like NPS, CSAT, Voice of Customer, product reviews, purchase experience, and churn detection, transforming these into actionable insights via an interactive AI-powered dashboard.
How to use Permut?
Using Permut involves four simple steps: 01 Deploy your agent by equipping it with your brand’s tone, knowledge, and policies. 02 Connect your stack by plugging in your CRM, POS, and internal data sources for full context. 03 Launch targeted campaigns by defining goals and audiences, allowing your agent to know who to reach, when, and why. 04 Capture insights effortlessly, as your agent drives real conversations and transforms them into actionable insights via an AI-powered dashboard.
Permut's Core Features
AI Agents for customer engagement and feedback
Omnichannel support (WhatsApp, SMS, Calls, Web)
Real-time feedback collection and sentiment analysis
Interactive AI-powered dashboard for insights
Seamless CRM, POS, and data source integrations
AI agents learn and improve over time
Customizable agents with brand's tone and knowledge
Automated issue resolution and promotions
Scalable and multilingual operation (24/7)
Permut's Use Cases
Customer listening and feedback collection
Boosting customer retention and preventing poor experiences
Unlocking real-time customer insights at scale
Measuring Net Promoter Score (NPS) and Customer Satisfaction (CSAT)
Continuously gathering Voice of Customer (VoC) feedback
Collecting authentic and detailed product reviews
Understanding and elevating purchase experiences
Early churn detection through conversation signals
Driving customer loyalty, Lifetime Value (LTV), and revenue
Delivering upsells, promotions, and follow-ups
Applicable in Retail & e-commerce, Travel & hospitality, Health & wellness, and Entertainment industries
FAQ from Permut
What is Permut and what does it do?
What types of feedback can Permut AI agents collect?
How do Permut AI agents learn and improve?
What channels do Permut AI agents support?
How does Permut provide actionable insights?
Permut Support Email & Customer service contact & Refund contact etc.
More Contact, visit the contact us page()
Permut Company
Permut Company name: Permut Technologies .
Permut Company address: .
More about Permut, Please visit the about us page().
Permut Login
Permut Login Link: https://app.permut.com/login
Permut Sign up
Permut Sign up Link: https://app.permut.com/signup
Permut Pricing
Permut Pricing Link: https://www.permut.com/pricing/
Permut Linkedin
Permut Linkedin Link: https://www.linkedin.com/company/permut/
FAQ from Permut
What is Permut?
Permut is a complete platform designed to build AI agents that engage customers, collect feedback, and drive growth across various channels such as WhatsApp, SMS, and Web. It aims to boost retention, prevent poor experiences, and unlock real-time insights at scale. The platform provides AI agents for customer listening and feedback collection, tailored to deliver value across multiple industries including retail, e-commerce, travel, hospitality, health, wellness, fitness, and entertainment. Permut's AI agents are secure, intelligent, scalable, powered by multiple AI models, learn and improve over time, and are built on proprietary knowledge bases. They offer seamless integrations with CRM, POS, and other data sources, and are omnichannel by design. Permut facilitates richer feedback collection for metrics like NPS, CSAT, Voice of Customer, product reviews, purchase experience, and churn detection, transforming these into actionable insights via an interactive AI-powered dashboard.
How to use Permut?
Using Permut involves four simple steps: 01 Deploy your agent by equipping it with your brand’s tone, knowledge, and policies. 02 Connect your stack by plugging in your CRM, POS, and internal data sources for full context. 03 Launch targeted campaigns by defining goals and audiences, allowing your agent to know who to reach, when, and why. 04 Capture insights effortlessly, as your agent drives real conversations and transforms them into actionable insights via an AI-powered dashboard.
What is Permut and what does it do?
Permut is a complete platform for building AI agents that engage customers, collect feedback, and drive growth across various channels like WhatsApp, SMS, and Web. It helps boost retention, prevent poor experiences, and unlock real-time insights at scale.
What types of feedback can Permut AI agents collect?
Permut AI agents can collect rich feedback including Net Promoter Score (NPS), Customer Satisfaction (CSAT), Voice of Customer (VoC), product reviews, purchase experience insights, and signals for churn detection.
How do Permut AI agents learn and improve?
Permut AI agents learn and improve over time with every interaction, becoming sharper and adapting their tone, timing, and behavior to better serve customers. They are also built on your proprietary knowledge base for accurate responses.
What channels do Permut AI agents support?
Permut AI agents are omnichannel by design, meaning they can engage customers wherever they are, including WhatsApp, SMS, Calls, and Web.
How does Permut provide actionable insights?
Permut transforms real conversations into actionable insights via an interactive AI-powered dashboard. This dashboard provides key metrics at a glance, AI-powered insights, and enables instant action through automated reports and data querying.