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Octocom Features

Octocom Features. Octocom is a GPT-powered AI chatbot designed specifically for eCommerce small and medium-sized enterprises (SMEs). It offers instant 24/7 product explanations, comparisons, recommendations, upselling, and more to help boost conversion rates.

Octocom's Core Features

24/7 instant support

Conversational chatbots

Multilingual capabilities

Omnichannel integration

Fully customizable to match your brand

Octocom's Use Cases

Customer Support: Octocom chatbots can automatically handle 90% of support tickets, decreasing costs and improving efficiency. They provide instant human-level support 24/7 and can handle order tracking, returns and refunds, and complaints handling.

Shopping Consultant: Octocom makes it simpler for customers to purchase the right product. It offers personalized product recommendations, inquiries assistance, and comparisons, improving conversion rates.

Intelligent Upselling: Octocom helps increase average order value by engaging customers with personalized messages triggered by specific actions, such as adding items to the cart, visiting product pages, abandoning carts, or completing orders.

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