FAQ from Kustomer
What is Kustomer?
Kustomer is an AI-powered customer service CRM platform that enables businesses to deliver faster and richer customer experiences through omnichannel messaging, a unified customer view, and AI-powered automations.
How to use Kustomer?
To use Kustomer, businesses can integrate their customer data and communication channels into the platform. Agents can then access a unified customer view, engage in omnichannel messaging, and leverage AI-powered automations to enhance customer service.
What are the core features of Kustomer?
The core features of Kustomer include omnichannel messaging, a unified customer view, and AI-powered automations.
What industries does Kustomer serve?
Kustomer serves industries such as retail and eCommerce, financial services, travel and hospitality, marketplace, higher education, and government.