FAQ from Kore.ai
What is Kore.ai?
Kore.ai is a Conversational AI technology company that provides AI-optimized customer and employee experiences. They offer virtual assistants and process assistants powered by conversational AI to automate front-office and back-office interactions in various industries.
How to use Kore.ai?
To use Kore.ai, you can deploy their conversational AI-first virtual assistants and process assistants. These AI-powered assistants can be used in various industries and functions, such as banking, insurance, healthcare, retail, sales, marketing, finance, IT support, and HR support. They can be deployed across voice and digital channels to provide convenient, timely, and personalized service experiences for customers and employees. Kore.ai also offers a platform called XO Platform, which blends conversational AI and digital UX, to optimize customer and employee experiences.
What industries can benefit from Kore.ai?
Kore.ai can benefit industries such as banking, insurance, healthcare, retail, telecom, travel, hospitality, media & entertainment, and utilities.
What functions within an organization can benefit from Kore.ai?
Functions such as sales, marketing, finance, IT support, HR support, agent assistant, and customer support can benefit from Kore.ai.
What is XO Platform?
XO Platform is a solution offered by Kore.ai that blends conversational AI and digital UX to optimize customer and employee experiences.
How can Kore.ai help with customer experience optimization?
Kore.ai can help deliver humanized and effective experiences to delight customers, provide self-service experiences using conversational AI across voice and digital channels, and gain a competitive advantage.
How can Kore.ai help with employee experience optimization?
Kore.ai can automate employee interactions through self-serve intelligent virtual assistants, provide quick and accurate answers to repetitive queries, and enable support staff to focus on business priorities.
Is pricing information available on the website?
For pricing information, please contact Kore.ai directly.