FAQ from Kodie
What is Kodie?
Kodie is a gift messaging app that allows users to send automated text, photo, and video gift messages to the intended recipients. It also offers customizable brand pages for businesses to re-engage and delight customers.
How to use Kodie?
To use Kodie, users need to install the app and integrate it with their online store. After a customer completes a transaction, a gift message widget appears on the order confirmation page. Customers can then add personalized text, photo, or video gift messages for the recipient. Kodie secures the messages and tracks the gift order until it is delivered. Once delivered, Kodie sends the gift message to the recipient. Additionally, businesses can leverage brand pages to showcase products, run marketing campaigns, and attract customers to their online store.
What types of gift messages can be sent with Kodie?
Kodie allows users to send text, photo, and video gift messages.
How secure are the gift messages sent through Kodie?
Kodie sends end-to-end encrypted messages, ensuring only the sender and receiver can see them.
Can businesses track the engagement and effectiveness of their brand pages?
Yes, Kodie provides brand page analytics that offer insights on brand page impressions, engagement count, click-through rate, and more.
Can Kodie be integrated with any online store platform?
Kodie can be seamlessly integrated with Shopify stores. For other platforms, custom integration solutions are available.
Is Kodie eco-friendly?
Yes, Kodie eliminates the need for printing, making it a more sustainable and eco-friendly option.
How does Kodie help businesses improve customer engagement and boost sales?
Kodie provides post-purchase experiences for customers, re-engages gift recipients through brand pages, and offers insights to optimize ads and drive traffic to the online store.