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Kili Features

Kili's Core Features

Reliable and on-demand assistant for customer-facing teams

Leverages company knowledge for personalized and accurate responses

Draft help articles and customer communication via app

Instantly respond to customer service tickets using Chrome Extension

Deploy chatbot to deflect customer service queries

Learn from feedback and recommend actions automatically

Kili's Use Cases

Generate customer facing content using existing knowledge base

Reduce handle time by instantly resolving tickets using knowledge base

Help customers get instant answers through embedded chatbot

Increase productivity of commercial teams by providing instant answers via Slack

Reduce burden on technical teams by automating repetitive questions

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