Kapture CX Features
Kapture CX Features. Kapture CX is an AI-supported customer support platform revolutionizing customer experiences in various sectors like Retail, BFSI, Travel, and Consumer Durables through hyper-personalized AI-driven support automation for large enterprises.
Kapture CX's Core Features
AI-Powered Self-Service
Omni-Channel Support
Intelligent Agent Assistance
Customer 360° View
Knowledge Management
Kapture CX's Use Cases
Retail: Hyper-personalized CX across online and offline channels.
Consumer Durables: Seamless after-sales support for contact center, service center, and field service operations.
Travel: Empowering travel companies to build resilience and enhance CX.
BFSI: Omni-channel support excellence for BFSI customer satisfaction.
