FAQ from Jam
What is Jam?
Jam is a bug reporting tool that allows users to quickly and easily report bugs in software products. By simply taking a screenshot or screen recording, users can create bug reports with all the necessary information for engineers to debug the issue.
How to use Jam?
To use Jam, simply take a screenshot or screen recording of the bug you encountered. Jam will automatically create a bug report with details such as console logs, network requests, browser information, device details, repro steps, comments, and more. Users can then share the bug report with their teammates or directly send it to their favorite issue tracker for further action.
What information does Jam capture in bug reports?
Jam captures console logs, network requests, browser information, device details, repro steps, comments, and more to provide engineers with all the necessary information for debugging.
Can Jam integrate with my favorite issue tracker or tool?
Yes, Jam integrates tightly with popular issue trackers and tools, allowing users to directly send bug reports or share links to their preferred platform.
How does Jam help in improving the bug reporting process?
By eliminating the need for follow-up calls or sharing additional context, Jam ensures that engineers receive perfect bug reports every time. This accelerates the bug resolution process and improves overall efficiency.
Who can benefit from using Jam?
Jam is beneficial for software development teams, quality assurance professionals, product/project managers, web developers/designers, and companies/teams of any size looking to streamline bug reporting and resolution.
Does Jam have a free version?
Yes, Jam is available for free on Chrome for individuals and teams.