AI ディレクトリ : AI Assistant, AI Copilot, AI Customer Service, AI Email Assistant, AI Productivity Tools, AI Response Generator, AI Sales Assistant
What is Tidio Copilot?
Tidio Copilot is a free AI assistant designed to enhance productivity for helpdesk teams. It functions as a Chrome extension that integrates with existing helpdesk platforms such as Zendesk, Intercom, Gorgias, and Gmail. Copilot analyzes conversations across various channels (live chat, email, social media) to generate accurate, on-brand response suggestions, aiming to automate 30% of the support workload. It utilizes a custom knowledge base to ensure factual responses and prevent AI hallucinations. The tool prioritizes enterprise-grade security, leveraging Anthropic's Claude AI with best-in-class data handling, encryption, and GDPR/CCPA compliance.
How to use Tidio Copilot?
To use Tidio Copilot, first install the free Chrome extension. Next, create a free Tidio account. Then, add your knowledge base content and FAQs to the system. Finally, use the AI-suggested responses in your helpdesk, with the option to modify or ignore them as needed.
Tidio Copilot's Core Features
AI-powered response suggestions
Integration with existing helpdesk platforms (Zendesk, Intercom, Gorgias, Gmail)
Custom knowledge base for on-brand responses
Automates 30% of support workload
Enterprise-grade security and compliance (GDPR/CCPA)
Completely free to use
Tidio Copilot's Use Cases
Providing product recommendations based on customer criteria (e.g., low-light houseplants for an office desk)
Explaining business policies (e.g., shipping procedures for backordered items)
Performing real-time analysis (e.g., calculating costs for custom orders)
Generating accurate and on-brand responses for customer inquiries across live chat, email, and social media.
FAQ from Tidio Copilot
Is Tidio Copilot really free?
Does Copilot work across all communication channels?
Which helpdesk platforms are supported?
Will this replace our customer service team?
Is my data secure?
Tidio Copilot Support Email & Customer service contact & Refund contact etc.
Here is the Tidio Copilot support email for customer service: [email protected] . More Contact, visit the contact us page()
Tidio Copilot Company
Tidio Copilot Company name: Tidio Ltd. .
Tidio Copilot Company address: .
More about Tidio Copilot, Please visit the about us page().
Tidio Copilot Login
Tidio Copilot Sign up
Tidio Copilot Pricing
Tidio Copilot Pricing Link: https://www.tidio.com/
Tidio Copilot Youtube
Tidio Copilot Youtube Link: https://www.youtube.com/c/Tidio
Tidio Copilot Linkedin
Tidio Copilot Linkedin Link: https://www.linkedin.com/company/tidio-ltd/
Tidio Copilot Twitter
Tidio Copilot Twitter Link: https://twitter.com/tidiochat
FAQ from Tidio Copilot
What is Tidio Copilot?
Tidio Copilot is a free AI assistant designed to enhance productivity for helpdesk teams. It functions as a Chrome extension that integrates with existing helpdesk platforms such as Zendesk, Intercom, Gorgias, and Gmail. Copilot analyzes conversations across various channels (live chat, email, social media) to generate accurate, on-brand response suggestions, aiming to automate 30% of the support workload. It utilizes a custom knowledge base to ensure factual responses and prevent AI hallucinations. The tool prioritizes enterprise-grade security, leveraging Anthropic's Claude AI with best-in-class data handling, encryption, and GDPR/CCPA compliance.
How to use Tidio Copilot?
To use Tidio Copilot, first install the free Chrome extension. Next, create a free Tidio account. Then, add your knowledge base content and FAQs to the system. Finally, use the AI-suggested responses in your helpdesk, with the option to modify or ignore them as needed.
Is Tidio Copilot really free?
Yes! The Chrome extension is completely free to use. Tidio offers this as an introduction to their full Tidio platform, which includes Lyro (their customer-facing AI) that resolves 70% of inquiries without human intervention.
Does Copilot work across all communication channels?
Copilot analyzes conversations across all channels, including live chat, email, and social media, and generates accurate, on-brand responses.
Which helpdesk platforms are supported?
Copilot works with Zendesk, Intercom, Gorgias, and Gmail.
Will this replace our customer service team?
No, Copilot suggests responses that your agents can use immediately, modify, or ignore. It automates 30% of the workload, allowing your team to focus on more complex queries.
Is my data secure?
Yes, Tidio Copilot uses Anthropic's Claude AI with best-in-class security, encryption, and GDPR/CCPA compliance. Data is protected with HTTPS encryption during transfer and securely encrypted at rest.