Mava

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AI ディレクトリ : AI Advertising Assistant, AI Chatbot, AI Customer Service Assistant, AI Knowledge Base, AI Product Description Generator

Mava Website screenshot

What is Mava?

Mava is an AI-first customer support platform that connects to your community channels. Manage support requests from a shared inbox, track metrics and use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages.

How to use Mava?

Seamlessly support your community across multiple channels from one powerful and secure dashboard. Train Mava's AI in minutes by leveraging existing support content from platforms like Github, Google Docs, and your website. Use Mava's web chat, Telegram, and Discord Ticket Bot to connect with your users wherever they are and support them on their favorite channels. Supercharge your support operations by accessing support metrics and transforming user feedback into actionable insights.

Mava's Core Features

Manage support requests from a shared inbox

Automatically respond within private tickets & public Discord channels, 24/7

Support users in private tickets and public channels

Seamlessly hand over support tickets AI can't resolve to human agents

Connect with users on web chat, Telegram, and Discord Ticket Bot

Access support metrics to enhance support performance

Transform user feedback into actionable insights

Mava's Use Cases

Customer support for community-driven companies

Effortless support across multiple channels

Automated responses in multiple languages

Optimize support operations

Enhance user experience

Track and analyze support metrics

FAQ from Mava

What is Mava?

Mava is an AI-first customer support platform that connects to your community channels. Manage support requests from a shared inbox, track metrics and use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages.

How to use Mava?

Seamlessly support your community across multiple channels from one powerful and secure dashboard. Train Mava's AI in minutes by leveraging existing support content from platforms like Github, Google Docs, and your website. Use Mava's web chat, Telegram, and Discord Ticket Bot to connect with your users wherever they are and support them on their favorite channels. Supercharge your support operations by accessing support metrics and transforming user feedback into actionable insights.

How does Mava work?

Mava connects to your community channels and uses AI to automatically respond to support requests. It can support users in private tickets as well as public channels. If AI can't resolve a support ticket, it seamlessly hands it over to human agents.

What channels can Mava support?

Mava can support users on web chat, Telegram, and Discord Ticket Bot. It provides a shared inbox to manage support requests from all these channels.

Can Mava handle support in multiple languages?

Yes, Mava can automatically respond to support requests in over 100 languages.

What metrics can I access with Mava?

With Mava, you can access support metrics to enhance your support performance. Mava's AI can also transform user feedback into actionable insights.

Previous 30/06/2024 01:01
Next 30/06/2024 01:10

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