What is ioni.ai?
ioni.ai is a personal AI chatbot solution for customer support. It automates and speeds up the work of customer support teams by using the latest AI technology to generate auto-responses. It offers features such as AI Assistant, AI Chatbot, AI Search, AI Widget Builder, Conversations Analytics, and Chatbot to Human transfer.
How to use ioni.ai?
To use ioni.ai, follow these steps: 1. Add data: Add HTML and text pages to the AI database. 2. Create AI assistant: Customize a personal chatbot that matches your brand voice and visual style. 3. Analyze conversations: Check and adjust the AI bot's answers. Add questions from support requests, review the answers, and make edits if needed. The AI system will self-learn and automatically improve auto-responses.