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Intercom Introduction

What is Intercom?

Deliver faster answers for customers and fewer questions for your support team with Intercom's integrated knowledge base.

How to use Intercom?

To use Intercom's integrated knowledge base, set up a central place for customers to find answers, tips, and important info. Customize the help center to match your brand. Create engaging articles with multimedia and tailor them to different audiences. Use feedback loops to improve your content. Use outbound messaging to resolve issues before they arise.

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