FAQ from Hamming
What is Hamming?
Hamming is an automated testing platform for voice agents and AI applications, allowing rapid evaluations and observability. It enhances the testing process for voice agents, enabling the creation of personas, executing multiple simultaneous tests, collecting analytics, and streamlining AI application development.
How to use Hamming?
Users can create voice characters and run tests to evaluate their AI agents, improving performance and reducing manual testing time significantly.
What are evals and why are they important?
Evals are an automated way of scoring the quality of AI-generated outputs, providing a systematic and scalable approach to quality assessment compared to manual checks.
Can I define custom metrics for my evaluations?
Yes, Hamming supports bespoke metrics tailored to your unique domain, with a feature to define custom metrics being rolled out soon.
Is Hamming suitable for high-stakes industries?
Absolutely, Hamming is designed for companies in high-stakes domains where accuracy is critical to reduce churn and meet regulatory standards.