What is Forethought?
Forethought is a generative AI platform that automates customer support, lowering support costs while providing top-tier service in every customer interaction.
How to use Forethought?
To use Forethought, you need to sign up for a free trial or request a demo. Once you have access to the platform, you can integrate it with your support platforms and train the generative AI models on your own data to maximize efficiency and ROI. You can then use the platform to automate answers to common questions, triage and prioritize support tickets, harness the power of generative AI to empower customer support agents, and optimize workflows and track performance.