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Forethought Features

Forethought's Core Features

SupportGPT™: Generative AI powering the entire Forethought Platform

SolveAI: AI that answers a high volume of support tickets instantly

Triage: Predict, prioritize, and route support tickets

Solve Lite: Add AI to any lower volume support helpdesk

Assist: Access all knowledge instantly

Discover: Unlock proactive insights

Forethought's Use Cases

E-commerce: Resolve common tickets instantly, save support costs, and boost customer satisfaction

SaaS: Automatically resolve simple cases and route complex inquiries to the right agent

FinTech: Empower customers to self-serve and enable agents with the context they need for fast resolutions

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