FAQ from Echurn
What is Echurn?
Echurn is an innovative tool designed to reduce churn rates and boost customer retention for SAAS businesses. It offers an intuitive cancellation flow to collect and manage reasons for customer cancellations.
How to use Echurn?
With Echurn, simply sign up, create a cancellation flow using a no-code tool, and integrate it into your SAAS product to start collecting and managing cancellation reasons effectively.
How does Echurn reduce churn?
Echurn helps reduce churn by providing actionable software tools to keep customers satisfied, collecting cancellation reasons for insights, offering flexible deals, and giving AI-driven suggestions for enhancing the SAAS experience.
Can I get help setting up Echurn?
Yes, Echurn offers support for setting up the tool, integrating it into your product, and understanding how to best utilize the features to reduce churn and improve customer retention.