FAQ from echowin
What is echowin?
echowin is an AI phone platform designed for businesses that can automatically answer calls, pre-screen callers, and gather information. It offers 24/7 availability, no-code scenario flow builder, and live call monitoring.
How to use echowin?
To use echowin, follow these steps:n1. Connect: Get a new number or forward your existing one to echowin.n2. Configure: Set up call flows using the scenario flow builder or start answering caller questions right away.n3. Call: Once configured, your calls will be handled by the AI agent. You can monitor calls, access live transcripts, and more.
What are the core features of echowin?
The core features of echowin include automated call answering, pre-screening callers, gathering information from callers, 24/7 availability, no-code scenario flow builder, and live call monitoring.
Who can benefit from using echowin?
echowin is beneficial for businesses of all sizes, including startups, law firms, real estate companies, solo entrepreneurs, and medical practices.
How does echowin work?
To use echowin, you need to connect your phone number to the platform, configure call flows using the scenario flow builder if needed, and then let the AI agent handle your calls. You can monitor calls, access live transcripts, and more.
Can echowin be used for customer service?
Yes, echowin can be used for providing customer service. Its AI agent can provide intelligent responses based on the context of your business.
Does echowin support call routing?
Yes, echowin supports efficient call routing, ensuring calls are directed to the appropriate department or individual.
Can echowin generate leads and contacts?
Yes, echowin can generate leads and contacts by gathering information from callers and storing it for future use.