FAQ from Docent
What is Docent?
Docent is a conversational chatbot that can be created easily and quickly to provide human-like answers to customer queries. It can be integrated with various platforms and systems, making communication with customers more efficient and effective.
How to use Docent?
To use Docent, you need to upload your own site documentation or help centers. The chatbot can be integrated with your existing systems like technical documentation or company intranet. Once integrated, Docent can respond to customer queries in a conversational manner, providing quick and accurate information.
What kind of answers does Docent provide?
Docent provides human-like answers to customer queries, ensuring faster resolutions and improving customer satisfaction.
Can Docent be integrated with any platform or system?
Yes, Docent can be easily integrated with various platforms and systems, making it adaptable to your existing infrastructure.
How long does it take to create a Docent chatbot?
Docent can be created in just seconds with a simple click of a button.
What is the main benefit of using Docent?
The main benefit of using Docent is that it improves customer understanding of documentation, leading to faster resolutions and happier customers.