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DigitalGenius Features

DigitalGenius Features. DigitalGenius is a code-free customer experience platform for ecommerce and retail powered by artificial intelligence (AI). It automates customer service for leading ecommerce brands using conversational and generative AI. DigitalGenius offers a range of AI-powered features to enhance customer experiences and optimize customer service processes.

DigitalGenius's Core Features

Conversational AI

Generative AI

Flow Builder

Integrations

Analytics

Channels

Proactive automation

DigitalGenius's Use Cases

Automate repetitive tickets

Cut customer service costs

Drive online conversions

Improve customer experience

Scale customer service

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