KI-Verzeichnis : AI Assistant, AI Call Center, AI Chatbot, AI Customer Service, AI Lead Generation, AI Scheduling
What is Smith.ai?
Smith.ai offers 24/7 customer engagement services combining AI and human intelligence. They provide live North America-based agents for virtual receptionists (AI-first and human-first), outreach campaigns for sales, service, and support, and AI-powered web chat, SMS, and social messaging. Their goal is to help businesses capture and convert more leads, manage customer interactions, and streamline operations.
How to use Smith.ai?
Businesses can sign up for a plan (AI Receptionist or Virtual Receptionists), create their receptionist profile in minutes, and start receiving calls immediately. They can forward their existing business number or use a dedicated number provided by Smith.ai. Calls are answered by AI or human agents based on the chosen plan, with options for lead screening, appointment booking, CRM integration, and more. Outreach campaigns and web chat services can also be set up to engage customers proactively.
Smith.ai's Core Features
AI Receptionist (AI-first answering & intake)
Virtual Receptionists (Human-first answering, intake & scheduling)
Outreach Campaigns (Outbound sales, service & support)
AI Powered Web Chat (AI + Staffed chat, SMS & social messaging)
24/7 call coverage
Lead screening, qualification & intake
Appointment booking
CRM integration
Call recording & transcriptions
Bilingual answering (Spanish)
Payment collection
Smith.ai's Use Cases
Converting callers to clients and booking jobs 24/7 for home services businesses.
Handling new client intake, scheduling consultations, and routing existing clients to attorneys for law firms.
Supporting sales with 24/7 chat and improving speed to lead for various businesses.
Reducing missed calls and voicemails to prevent loss of potential clients.
Automating CRM updates and triaging maintenance requests for property management.
Managing customer inquiries and scheduling tours for available units.
Providing after-hours answering and escalating emergencies to human agents.
FAQ from Smith.ai
How does the money-back guarantee work?
Do I have to sign a contract?
Can I change my plan?
Do you count wrong numbers or spam towards my quota?
Why do you bill by the call?
What if I don’t need 24/7 answering?
I have staff. Will they each need separate accounts?
Do you offer discounted plans?
Smith.ai Support Email & Customer service contact & Refund contact etc.
Here is the Smith.ai support email for customer service: [email protected] . More Contact, visit the contact us page(mailto:[email protected])
Smith.ai Company
Smith.ai Company name: Smith.ai, Inc. .
Smith.ai Company address: .
More about Smith.ai, Please visit the about us page(https://smith.ai/why-us).
Smith.ai Login
Smith.ai Login Link: https://app.smith.ai/log-in/
Smith.ai Sign up
Smith.ai Pricing
Smith.ai Pricing Link: https://smith.ai/pricing/receptionists?utm_source=top_banner&utm_medium=website&utm_campaign=happycallers
Smith.ai Facebook
Smith.ai Facebook Link: https://facebook.com/virtualreceptionists
Smith.ai Linkedin
Smith.ai Linkedin Link: https://www.linkedin.com/company/smith-ai/
Smith.ai Twitter
Smith.ai Twitter Link: https://x.com/smithdotai
Smith.ai Instagram
Smith.ai Instagram Link: https://www.instagram.com/smith.ai/
FAQ from Smith.ai
What is Smith.ai?
Smith.ai offers 24/7 customer engagement services combining AI and human intelligence. They provide live North America-based agents for virtual receptionists (AI-first and human-first), outreach campaigns for sales, service, and support, and AI-powered web chat, SMS, and social messaging. Their goal is to help businesses capture and convert more leads, manage customer interactions, and streamline operations.
How to use Smith.ai?
Businesses can sign up for a plan (AI Receptionist or Virtual Receptionists), create their receptionist profile in minutes, and start receiving calls immediately. They can forward their existing business number or use a dedicated number provided by Smith.ai. Calls are answered by AI or human agents based on the chosen plan, with options for lead screening, appointment booking, CRM integration, and more. Outreach campaigns and web chat services can also be set up to engage customers proactively.
How does the money-back guarantee work?
Smith.ai offers a 30-day money-back guarantee for all new clients. If you decide the service isn't for you within the first two weeks, you can email [email protected] for a full refund of your initial plan and any add-on services, up to $1,000. Overage calls or chats are not included in the guarantee.
Do I have to sign a contract?
No, Smith.ai is a month-to-month service with no long-term contracts. You pay monthly, and if you cancel, you are billed through the end of the current monthly billing cycle.
Can I change my plan?
Yes, you can change your plan at any time by emailing [email protected]. Billing for your new plan will start the next month.
Do you count wrong numbers or spam towards my quota?
No, as long as the lines you forward pass Caller ID, you will not be charged for spam or unsolicited sales calls.
Why do you bill by the call?
Smith.ai bills per client call, not by minute, to save you money and ensure transparency. This allows receptionists to take the necessary time with each client without rushing.
What if I don’t need 24/7 answering?
You can specify the hours you want Smith.ai to answer. Calls outside those hours can go to a number you choose or to voicemail. The per-call pricing remains the same regardless of whether you use 24/7 answering or limited hours.
I have staff. Will they each need separate accounts?
No, Smith.ai serves as a virtual front desk for businesses with multiple employees. Individual routing is supported with up to two routing numbers in the Basic plan, ten in the Pro plan, and additional transfer destinations available for $15/month.
Do you offer discounted plans?
Yes, Smith.ai offers a 10% discount for subscribing for 12 months.