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CXGenie Features

CXGenie's Core Features

Quick responsiveness to enhance the customer journey experience

Intelligent chatbot that self-improves with every conversation

Operational efficiency through rapid launch and automation of interactions

Easy integration with script embedding, API integration, and SDK

Handling diverse data types from multiple data sources

Website chatbot for organic interaction and higher conversion rates

Real-time customer engagement and automated customer service

Data collection and analysis for improved decision-making

Chat portal with live agent chat, AI suggestions, and personalized support

API & SDK for effortless integration and advanced conversational capabilities

CXGenie's Use Cases

Enhancing customer engagement and optimizing customer journey experience

Automating and streamlining customer support processes

Improving operational efficiency and productivity

Cost reduction through chatbot automation

Enabling real-time customer engagement and support

Collecting and analyzing customer data for better insights

Fostering conversations and achieving superior conversion rates on websites

Providing personalized support and interactions with customers

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