FAQ from Comments Analytics
What is Comments Analytics?
Comments Analytics is a platform that extracts and analyzes comments from various sources, such as web pages, social media posts, and videos. It uses AI-powered technology to provide valuable insights into customer thoughts, feelings, motivations, and decision-making processes.
How to use Comments Analytics?
To use Comments Analytics, you can import your comments using various methods, including copy/paste, website crawling, or uploading an Excel CSV/XLSX file. The platform supports 23 languages and uses advanced natural language processing (NLP) techniques to analyze the comments and extract key phrases. You can easily customize and deploy the models to obtain clean insights.
What types of comments can be analyzed?
Comments Analytics can analyze comments from various sources, including web pages, social media posts, videos, and more.
What languages are supported for comment analysis?
Comments Analytics supports analysis in 23 languages, including English, Spanish, French, German, Chinese, and more.
Can I customize the analysis for different websites?
Yes, Comments Analytics allows flexibility in customizing inference models to analyze texts from different websites.
How can Comments Analytics help improve marketing strategies?
By providing insights into customer preferences, pain points, and areas for improvement, Comments Analytics can help optimize marketing strategies and develop more effective campaigns.
Is technical coding knowledge required to use Comments Analytics?
No, Comments Analytics offers a user-friendly interface and pre-built models, allowing users to obtain comments insights without any coding skills.