Cognigy Features

Cognigy's Core Features

Generative and Conversational AI Agents for customer service

AI-Powered Agent Assist (Agent Copilot)

Multimodal CX across voice and chat channels

Enterprise-ready LLM orchestration

Knowledge AI and NLU capabilities

AI Agent Studio for experience orchestration

Cognigy's Use Cases

Automating customer service interactions via voice and chat.

Empowering human agents with real-time AI coaching and knowledge access.

Handling high volumes of customer inquiries and peak loads in contact centers.

Providing proactive service and personalized customer experiences.

Integrating AI into existing contact center systems (e.g., Avaya, Genesys, NICE, Microsoft, 8x8).

Automating rebookings, refunds, and customer care in various industries.

FAQ from Cognigy

What is Cognigy.AI?

What types of AI Agents does Cognigy offer?

Which industries can benefit from Cognigy's AI Agents?

How does Cognigy help improve customer service?

Is Cognigy recognized by industry analysts?

• Cognigy Support Email & Customer service contact & Refund contact etc.

  Here is the Cognigy support email for customer service: . More Contact, visit the contact us page(https://www.cognigy.com/contact-us)

• Cognigy Company

  Cognigy Company name: Cognigy .

  Cognigy Company address: .

  More about Cognigy, Please visit the about us page(https://www.cognigy.com/about).

• Cognigy Login

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• Cognigy Sign up

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• Cognigy Pricing

  Cognigy Pricing Link: https://www.cognigy.com/get-demo

• Cognigy Facebook

  Cognigy Facebook Link: https://www.facebook.com/cognigy/

• Cognigy Youtube

  Cognigy Youtube Link: https://www.youtube.com/c/Cognigy

• Cognigy Linkedin

  Cognigy Linkedin Link: https://www.linkedin.com/company/cognigy/

• Cognigy Twitter

  Cognigy Twitter Link: https://x.com/cognigy

• Cognigy Github

  Cognigy Github Link: https://github.com/Cognigy