Cody - Business AI Employee Trained on Your Knowledge Base Frequently Asked Questions

FAQ from Cody - Business AI Employee Trained on Your Knowledge Base

What is Cody - Business AI Employee Trained on Your Knowledge Base?

Cody is an intelligent AI assistant that can be trained on your business's knowledge base. It can support your team by answering questions, providing instant answers to business queries, troubleshooting issues, brainstorming ideas, and completing tasks.

How to use Cody - Business AI Employee Trained on Your Knowledge Base?

1. Teach Cody: Upload files or import content using URLs to provide Cody with the necessary knowledge to serve its purpose effectively.n2. Customize Cody: Tailor Cody's roles, strictness, and other settings to set up specialized chatbots for various tasks.n3. Share Cody: Seamlessly integrate Cody with your employees or customers by sharing a link, using inline embed, or popup embed.n4. Ask Cody: Interact with Cody by asking questions on the chat screen to receive accurate and relevant answers instantly.

What is Cody?

Cody is an AI-powered virtual employee that can assist your business in various tasks, such as answering questions, completing tasks, onboarding new hires, providing support and troubleshooting, and bringing new ideas and insights.

How does Cody work?

Cody searches all of your accumulated company data, including articles, PowerPoints, and PDFs, and sources the top 10 most relevant documents to create an answer to your question in seconds.

Can I upload documents to Cody?

Yes, you can upload various types of documents to Cody, such as Word, PowerPoint, and PDFs, and Cody will instantly learn all that information and use it to provide answers to your questions.

Can I train Cody on my specific business processes?

Yes, you can train Cody on your specific business processes, such as support documentation, allowing your team to quickly troubleshoot any issues.

Is Cody a replacement for human employees?

No, Cody is not a replacement for human employees. Instead, it is designed to assist and augment your team, allowing them to focus on more important tasks and work more efficiently.

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