Chatspell

Chatspell is a Slack-integrated live chat software for websites. It allows users to communicate with website visitors directly from Slack, providing a fast and responsive tool for customer interactions.

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Chatspell Website screenshot

What is Chatspell?

Chatspell is a Slack-integrated live chat software for websites. It allows users to communicate with website visitors directly from Slack, providing a fast and responsive tool for customer interactions.

How to use Chatspell?

1. Add Chatspell to Slack by selecting the desired Slack channel for conversation notifications. 2. Install the provided code snippet into your website. 3. Respond to conversations directly from Slack by starting a thread from the notification messages.

Chatspell's Core Features

Slack integration for seamless communication

Live chat widget for website visitor interactions

Notification system for new conversations

Synchronization of messages between Slack and the live chat widget

Conversation history for returning website visitors

Chatspell's Use Cases

Engage with website visitors to better understand their needs

Provide real-time support and assistance

Capture leads and convert them into customers

Improve customer satisfaction through personalized interactions

FAQ from Chatspell

What is Chatspell?

Chatspell is a Slack-integrated live chat software for websites. It allows users to communicate with website visitors directly from Slack, providing a fast and responsive tool for customer interactions.

How to use Chatspell?

1. Add Chatspell to Slack by selecting the desired Slack channel for conversation notifications.n2. Install the provided code snippet into your website.n3. Respond to conversations directly from Slack by starting a thread from the notification messages.

When do I receive notifications for new conversations?

You will receive a notification in your selected Slack channel when someone starts a new conversation through the live chat widget on your website.

How can I respond to a conversation?

To respond to a conversation, simply start a thread from the notification message in Slack. Your messages will be synchronized with the live chat widget.

What happens if a customer leaves the website and comes back later?

Chatspell's live chat widget remembers previous conversations, so if a customer returns to your website after some time, the conversation will be saved.

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