FAQ from Cekura
What is Cekura?
How does Cekura help with AI voice agent testing?
Can Cekura monitor AI voice agents in production?
Is Cekura compliant with industry standards?
How does Cekura integrate into existing development processes?
What types of AI agents can be tested with Cekura?
Cekura Support Email & Customer service contact & Refund contact etc.
Here is the Cekura support email for customer service: [email protected] . More Contact, visit the contact us page(https://www.cekura.ai/contact)
Cekura Company
Cekura Company name: Cekura .
Cekura Company address: 710 Lakeway Drive, Suite 200 Sunnyvale, CA 94085.
Cekura Login
Cekura Login Link: https://dashboard.cekura.ai
Cekura Linkedin
Cekura Linkedin Link: https://www.linkedin.com/company/voceraai
Cekura Twitter
Cekura Twitter Link: https://x.com/cekuraAi
FAQ from Cekura
What is Cekura?
Cekura enables Conversational AI teams to automate Quality Assurance (QA) across the entire agent lifecycle, from pre-production simulation and evaluation to monitoring of production calls. It supports seamless integration into CI/CD pipelines, ensuring consistent quality and reliability at every stage of development and deployment for AI voice agents. Cekura helps test and monitor AI voice agents with ease, allowing users to launch agents in minutes by ensuring they deliver a seamless experience in every conversational scenario.
How to use Cekura?
Users can test their AI voice agents by simulating scenarios with AI-generated and custom datasets, using workflows, personas, and real audio to create datasets and evaluate them on their own metrics. For observability, Cekura provides real-time insights, detailed logs, and trend analysis for optimal performance, along with instant notifications for errors and performance drops. The platform also allows replaying real conversations and monitoring every call through an intuitive dashboard.
How does Cekura help with AI voice agent testing?
Cekura allows users to test against AI-generated and custom datasets, simulate scenarios, use workflows and personas, and evaluate agents based on custom metrics, ensuring agents deliver seamless experiences.
Can Cekura monitor AI voice agents in production?
Yes, Cekura provides observability features including real-time insights, detailed logs, trend analysis, and instant alerts for production calls to ensure optimal performance.
Is Cekura compliant with industry standards?
Yes, Cekura is SOC2 Type2 compliant, ensuring high standards of security and reliability.
How does Cekura integrate into existing development processes?
Cekura supports seamless integration into CI/CD pipelines, ensuring consistent quality and reliability at every stage of development and deployment for AI agents.
What types of AI agents can be tested with Cekura?
Cekura works for various applications including customer support, outbound sales, clinic receptionists, debt collection, recruitment, home services, AI coaching, legal intake, customer onboarding, and feedback collection AI agents.