BrainBehind Features
BrainBehind Features. BrainBehind is a live chat and chatbot software that can be added to websites and mobile applications. It allows businesses to engage with visitors in real-time, convert them into customers, and enhance their experience for increased sales.
BrainBehind's Core Features
Live chat: Engage with customers in real-time and provide personalized support.
AI-powered chatbot: Automate customer queries with generative pre-trained responses.
Track customer behavior: Gain insights into customer interactions to optimize operations.
Lightning-fast customer engagement: Easy and quick setup process for immediate customer interaction.
Multiple channel support: Set up and manage multiple channels from one account.
Agent performance tracking: Measure agent performance and optimize operations.
Chat backup via email: Keep a record of all chats with clients.
Lifelong chat history: Access a lifelong history of chats and interactions.
Intra-agent chat: Encourage team collaboration and communication.
Customizable chatbot: Tailor the chatbot's responses to meet your specific needs.
BrainBehind's Use Cases
Customer support: Answer common customer queries 24/7 and provide quick support across digital channels.
Lead qualification: Automate lead qualification and time-consuming tasks to boost sales.
Field agent support: Provide instant answers to field agent queries, improving efficiency and response time.
