FAQ from BoldDesk by Syncfusion
What is BoldDesk by Syncfusion?
Automate customer support with power of AI & automations
How to use BoldDesk by Syncfusion?
Efficiently manage your support email, automate repetitive tasks, customize it to your business needs, real-time analytics, and publish self-help articles for your product.
What is BoldDesk?
BoldDesk is a help desk software that allows you to automate customer support tasks using AI-powered automations. It helps you efficiently manage support emails, customize the software to your business needs, and analyze support metrics in real-time.
How can BoldDesk improve my customer support?
BoldDesk allows you to automate repetitive tasks, manage support tickets more efficiently, and provide self-help articles for your customers. It also provides real-time analytics to help you make data-driven decisions and improve the overall customer experience.
What are the core features of BoldDesk?
BoldDesk offers a range of core features including ticketing software, knowledge base software, workflow automation, customization options, AI assistance, task management, reports and analytics, and REST API capabilities.