What is Axion Ray?
Axion Ray is an AI-powered platform designed to help Quality, Service, and Engineering teams automatically detect, investigate, and resolve emerging quality issues before they impact customers. It puts high-precision AI in the hands of engineers to uncover masked problems, reduce the cost of poor quality, and improve customer satisfaction by enabling faster countermeasures and reduced downtime.
How to use Axion Ray?
Axion Ray uses high-precision AI to automatically catch and contextualize quality issues as soon as a trend emerges from customer data. It helps engineers by automating the detection and analysis of problems, allowing them to spend time solving complex issues rather than manually searching for them in disconnected data. The platform also facilitates collaboration across departments and and regions to understand the full scope of an emerging issue.