FAQ from Aura
What is Aura?
Aura is an intelligent digital safety platform designed to protect your identity, finances, and sensitive data. Its comprehensive protection plans include a $1 million insurance policy that covers eligible losses. Aura offers a 14-day free trial for users to experience its features and benefits.
How to use Aura?
To use Aura, simply sign up for an account and choose a suitable protection plan. Once enrolled, the platform will activate protection features, such as financial fraud protection, identity theft protection, VPN and online privacy, antivirus, password manager and smart vault, parental controls and safe gaming, and spam call protection. Aura also provides resources, customer service, and expert fraud support to ensure a seamless user experience.
What is Aura's insurance policy?
Aura provides a $1 million insurance policy that covers eligible losses resulting from identity theft.
What support does Aura offer?
Aura offers 24/7 expert fraud support to assist users with any issues or concerns related to digital safety and protection.
Are there any cancellation or refund policies?
Aura provides a 60-day money back guarantee for annual plans purchased through their website or customer support team. Customers who signed up for Aura through a free trial have 60 days from the trial start date to cancel and request a refund.
What are the core features of Aura?
Aura's core features include financial fraud protection, identity theft protection, VPN and online privacy, antivirus, password manager and smart vault, parental controls and safe gaming, and spam call protection.
How does Aura protect against online crime?
Aura proactively protects users and their families by pushing the odds in their favor through comprehensive digital safety measures and constant monitoring to detect and prevent online crime.