Home Alice Biometrics Alice Biometrics Frequently Asked Questions

Alice Biometrics Frequently Asked Questions

FAQ from Alice Biometrics

Can I cancel my monthly subscription?

Is there an installation fee?

How do free trials work? Do they have restrictions?

FAQ from Alice Biometrics

What is Alice Biometrics?

Alice Biometrics offers a secure, automatic, and instant identity verification solution for businesses to onboard customers quickly. It leverages a proprietary Artificial Intelligence (AI) engine, developed over 10 years, to provide 100% automated responses in less than 1 second, eliminating the need for manual reviews. The service simplifies customer verification, requiring only a selfie and an identity document. It aims to reduce assisted operations while maintaining user experience and security, boasting high verification rates and automation.

How to use Alice Biometrics?

To verify customers, the system primarily requires a selfie and an identity document. For businesses, the process involves selecting a suitable plan, receiving test credentials from Alice's support team, accessing and customizing the Alice control panel, and then activating the service to start verifying users. Businesses can also track user data through the control panel.

Can I cancel my monthly subscription?

Yes, you can cancel anytime without any permanence or penalty.

Is there an installation fee?

No, you only pay for the number of verifications you contract.

How do free trials work? Do they have restrictions?

Our trial period has no functional restrictions. You can test our product 100% with a maximum of 100 verifications.

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