FAQ from AI Support Email
What is AI Support Email?
This is a solution for businesses seeking efficient email support, using your website as a robust knowledge base, our AI-powered agent ensures seamless customer interactions by responding to emails instantly.
How to use AI Support Email?
Start using our AI-powered email support platform by connecting your website and customizing the agent's responses. No account or credit card required.
When is my billing cycle?
Your billing cycle starts on the day you sign up for the plan and renews monthly on the same day.
How will I be notified if I'm reaching my plan limits?
You will receive notifications via email when you are nearing your plan limits.
What are the differences in support options between plans?
The higher-tier plans offer additional features such as ticketing support, custom email domain, and Slack support.
Explain your data retention policy between plans and how does it pertain to security?
Our data retention policy complies with all major data privacy laws. We securely store and retain customer data for the duration specified in the plan. We prioritize security by implementing end-to-end encryption, TLS, and following strict data retention guidelines.
How are payments processed?
All payments are processed securely through Stripe.